YES, WE SHIP ALL OVER THE WORLD. SHIPPING COSTS WILL APPLY, AND WILL BE ADDED AT CHECKOUT.

ONCE YOUR ORDER HAS SHIPPED, YOU WILL BE SENT TRACKING INFORMATION TO THE EMAIL ADDRESS PROVIDED AT CHECKOUT.

CUSTOMS, TAXES, DUTIES, AND COLLECTION FEES MAY APPLY IF YOU ARE ORDERING FROM OUTSIDE THE EUROPEAN UNION. ALL DUTIES AND/OR TAXES ARE THE RESPONSIBILITY OF THE CUSTOMER AND ARE NOT INCLUDED IN THE ORDER TOTAL.

YES, PLEASE REACH OUT TO US IMMEDIATELY AT INFO@GARUDE.COM ORDERS ARE TYPICALLY FULFILLED WITHIN ONE HOUR, SO IT’S IMPORTANT TO CONTACT OUR TEAM AS SOON AS POSSIBLE. ONCE YOUR ORDER HAS BEEN FULFILLED, WE’RE UNABLE TO MAKE ANY FURTHER CHANGES TO THE DELIVERY METHOD.

ORDERS TYPICALLY SHIP WITHIN 24HRS, UNLESS OTHERWISE NDICATED ON THE PRODUCT PAGE. YOU WILL RECEIVE A SHIPPING NOTIFICATION EMAIL AS SOON AS YOUR ORDER SHIPS, ALONG WITH TRACKING INFORMATION.

IT DEPENDS ON WHERE YOU ARE IN THE WORLD. ORDERS PROCESSED WITHIN IRELAND WILL TAKE 1-2 BUSINESS DAYS TO ARRIVE. UK MAINLAND DELIVERIES CAN TAKE 3-7 BUSINESS DAYS. EUROPEAN DELIVERIES CAN TAKE 3-7 BUSINESS DAYS, AND INTERNATIONAL DELIVERIES CAN TAKE UP TO 10 WORKING DAYS TO ARRIVE.

IF YOUR ORDER DOESN’T ARRIVE WITHIN THE EXPECTED TIMEFRAME:

1. CHECK YOUR TRACKING: REVIEW THE TRACKING LINK IN YOUR SHIPPING CONFIRMATION EMAIL FOR THE LATEST STATUS AND ESTIMATED DELIVERY DATE.
2. ALLOW A GRACE PERIOD: OCCASIONALLY, CARRIERS EXPERIENCE MINOR DELAYS. PLEASE ALLOW AN ADDITIONAL 2 BUSINESS DAYS BEYOND THE ESTIMATED DELIVERY DATE.
3. CONTACT US: IF YOU STILL HAVEN’T RECEIVED YOUR PACKAGE, EMAIL OUR CUSTOMER SUPPORT TEAM AT INFO@GARUDE.COM WITH: YOUR ORDER NUMBER, AND A BRIEF DESCRIPTION OF THE ISSUE.
4. INVESTIGATION & RESOLUTION: WE’LL LIAISE WITH THE CARRIER ON YOUR BEHALF. IF YOUR PACKAGE IS CONFIRMED LOST, WE’LL EITHER RESEND YOUR ORDER OR ISSUE A FULL REFUND, WHICHEVER YOU PREFER.

AT GARUDE, YOUR SATISFACTION IS OUR TOP PRIORITY. IF YOU DECIDE AN ITEM ISN’T RIGHT FOR YOU, YOU MAY RETURN IT WITHIN 14 DAYS OF RECEIPT. PLEASE CONTACT US TO ARANGE A RETURN AT INFO@GARUDE.COM

CONDITIONS FOR RETURN:

• ITEMS MUST BE IN UNWORN, UNWASHED CONDITION WITH ALL ORIGINAL TAGS ATTACHED.
• ALL RETURNS MUST INCLUDE THE ORIGINAL PACKAGING AND ANY ACCOMPANYING MATERIALS; INCOMPLETE OR DAMAGED RETURNS CANNOT BE ACCEPTED.

RETURN SHIPPING FEES:

• EUROPE: YOU ARE RESPONSIBLE FOR RETURN POSTAGE.
• OUTSIDE EUROPE: YOU COVER RETURN POSTAGE AND ANY IMPORT DUTIES OR TAXES INCURRED WHEN SENDING ITEMS BACK TO OUR IRELAND WAREHOUSE.

FAULTY ITEMS: IF YOU BELIEVE YOUR ITEM IS DEFECTIVE, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM AT INFO@GARUDE.COM BEFORE RETURNING. WE’LL PROVIDE A PREPAID LABEL AND COVER ALL SHIPPING COSTS FOR GENUINE FAULTS.

PLEASE ALLOW UP TO 48 HOURS FOR YOUR RETURN TO BE PROCESSED ONCE IT ARRIVES AT OUR FACILITY. REFUNDS WILL BE ISSUED TO YOUR ORIGINAL PAYMENT METHOD.

FOR ANY QUESTIONS OR ASSISTANCE WITH A RETURN, EMAIL US AT INFO@GARUDE.COM WE’RE HERE TO HELP YOU EVERY STEP OF THE WAY.

PLEASE CONTACT US TO ARANGE A RETURN AT INFO@GARUDE.COM

REFUNDS WILL BE ISSUED TO YOUR ORIGINAL PAYMENT METHOD ONCE WE HAVE RECEIVED AND INSPECTED THE RETURNED ITEM FOR ANY DAMAGE OR DEFECTS.